Electric.ie January February 2020

ELECTRIC.IE • The Magazine & Website for the Irish Electrical Industry • 9 us an edge on our competition. This gives our customers the reassurance that the solutions we are offering all come with 25-year SystemWarranty. We have restructured our teams of technicians and separated them into Data Centre teams and Structured Cabling teams. While there is still some crossover, it has meant that both teams can work independently of one another led by different Contracts Managers. By mid 2020 we expect to double the number of technicians in just under 2 years. Colm Stynes CDCDP manages our Data Centre Teams and John Doyle manages the Structured Cabling teams. Both of whom have been with Crescent for over 20 years and their experience and expertise are vital for the continued development of the company. We have also arranged a number of TechnicalUpdates forConsultants and End Users with our manufacturing partners, to keep our clients up to date on all current and new developments in the telecommunications market. These may include New Product Development, Standards and CPR classifications. In 2020, our objective is to continue offering this as part of our service. This gives our customers the added security that they are getting a best in class solution from a Systems Integrator with a strong affiliation to the manufacturer. We are also implementing new training programmes with our technicians so that while they will always get Vendor specific training, they will also complete Btec Copper and Fibre modules (Vendor Neutral Training). This means that they will be comfortable in all different environments with different manufacturers components. We are delighted that the team have really taken this on board and some of the technicians have taken it upon themselves to complete further online courses in their own time. I think this speaks volumes of the culture that we are implementing. “ Eric Rochford (MD) said “Adding Niall to our Management team was vital for the continued development of the Company. His strong business acumen together with his customer focus has been key to our development and growth over the last 18 months. This can Crescent Communications be seen by the new customers that he has brought in since coming on board. I am confident that the company will continue to grow and that all our new customers will receive the same level of care and support that our team has provided to our existing customers.” Should you require any further information or advice, please contact Niall Collins or any of the team. Contact details below. 7 Broomhill Business Complex, Broomhill Road, Tallaght, Dublin 24 Phone: 01 461 0044 Email: info@ccl.ie Website: www.ccl.ie