Electric.ie March April 2021

ELECTRIC.IE • The Magazine & Website for the Irish Electrical Industry • 65 Appointments To technically support the sales of Hager brand products through increased awareness, understanding and application of our electrical distribution system and wider product portfolio. Technical Support • Provide telephone technical support to customers in a professional manner. • Provide on and off-site technical support to Hager sales staff and customers. • Provide assistance to sales teams and customers with the creation of drawing take-offs, consumer unit designs and subsequent maintenance of associated files. • Assist marketing with market research and catalogue proof reading etc. • Ensure our offer is compliant to the latest electrical product standards. Product Knowledge • To develop and maintain an excellent understanding of all company products across all brands. • To continually update personal knowledge of Electrical regulations and standards through continued and focused self-learning e.g. Reading and liaising with colleagues. • To identify personal training requirements. • To be aware of local competitor activity and products. Customer and Hager employee technical and product training • To coordinate the production of new training materials through the technical engineers & product marketing managers. • To develop and deliver a program of training modules to develop required technical competences. • To promote, develop, organise, deliver and manage seminars in line with sales area requirements in a knowledgeable and professional manner. • Identify nationwide training requirements through discussion with sales team and customer base. • Deliver quality training modules on Hager brand products and associated technical subjects. • Coordinating with marketing to ensure adequate stock levels of all training materials including literature. Communication and Administration • To provide all written communication to customers in a professional manner and within the agreed timescales. • To complete records and reports required by the Management for effective internal communication. • To adhere to Company policies and procedures at all times. • To communicate regularly with members of the team, to ensure full awareness of day-to-day business to achieved. What we offer • Industry competitive salary. • Company car, laptop, mobile phone. • Option to join Hager Ireland pension scheme. • Option to join Hager Ireland health insurance policy. Email your CV to hr@hager.ie Technical & Market Manager